Accessibility FAQs
How do I make a general enquiry regarding accessibility or book accessible seating?

If you have any access requirements (e.g are a wheelchair user, have mobility issues, require specific seating due to a disability) you can contact our box office who will be able to best advise on where you can sit and can also help you make your booking. Contact our box office team by calling 0191 243 1171 between 10am-3:30pm Mon-Fri and ask for an accessible booking. If you’re unable to call, you can send us an email on info@tynetheatreandoperahouse.uk with your question.

I have mobility issues/use a wheelchair, where can I sit?

Due to the age of the Grade I listed Victorian theatre building, only the Stalls level seating is accessible for patrons with limited mobility. We have a total of 4 wheelchair spaces in the Stalls. There are accessible toilet facilities at the back of the auditorium and the Bistro bar is accessible with a ramp.

I need additional legroom or wide seating, what options are there?

Due to the age of the Grade I listed Victorian theatre building our seating options are quite limited. Our box office team will be best to advise you on where you may be most comfortable depending on remaining availability for a particular show. You can contact our box office team on 0191 243 1171 (10am-3:30pm Mon-Fri) for guidance.

I require a carer ticket, how can I book?

All accessibility and carer bookings go through our Box Office, please call our office line 0191 243 1171 and ask for an accessible booking Mon-Fri 10 am to 3:30 pm. Across all shows, for bookings where a carer ticket is required, that carer ticket will be free of charge.

I have a blue badge, where can I park?

The Theatre entrance is on Westgate Road and we have no designated Theatre parking. However, providing you are within the guidance of Newcastle City Council you can park with a Blue Badge on Westgate Road (max stay 3 hours).

Please ensure you check Newcastle Council guidance before travelling: https://www.newcastle.gov.uk/services/parking-and-permits/parking-guidance/parking-disabled-blue-badge

What is the hearing loop availability?

Seats with hearing loop availability are in the Stalls: E 8-9, F 6-9, G 4-9. If you’re wanting to make use of this, please place your booking directly with our box office team.

How do I find out about relaxed performances/BSL interpreted performances?

All relaxed/interpreted/captioned performances are decided on by the production and will be highlighted on the individual event pages. For more information or additional enquiries, please contact us directly.

I have a question regarding accessibility not covered here.

We want everyone to feel welcome and have an enjoyable and comfortable experience at the Tyne Theatre & Opera House. Please get in touch with us if you have any questions or concerns regarding your visit so that we can do our best to help.